Technical support for Apple was recognized as the best

The journalists LaptopMag decided to conduct an unusual research and find out which major technological corporations provide the most rapid and competent technical support to users. In this comparison, “involved” companies such as Apple, Samsung, Microsoft, HP and others. The results of this experiment were quite predictable.

In order to conduct the most fair and objective comparison, journalists LaptopMag spoke to a support technician under the guise of regular users. First and foremost, enthusiasts appreciated the responsiveness and competence of the support agents. The help was carried out remotely. The results of the comparison were as follows:

The results did not surprise to anyone, Apple took the first place among all major technological corporations. The company managed to score 91 points out of a possible 100. Reporters noted the professionalism of the technical support staff, rapid response, and General friendliness towards the user.

Technical support agents of the company from Cupertino still are the best in their field. We received accurate answers to their questions that have been asked via online chat, social networking and telephone.

In second place is company Razer. The specialists noted the high quality of care provided to users. Thus, Razer managed to score 88 points out of a possible 100.

However, boasting a good support can not all corporations. For example, experts Facebook, got only negative comments. According to journalists, the agents respond to requests for too long, then as technical support for other social networks provide the answers much faster.

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