Re-power and replace them within 7 days under the new system of e-commerce in Saudi Arabia

إعادة السلع واستبدالها ضمن نظام جديد للتجارة الإليكترونية في السعودية

إعادة السلع واستبدالها ضمن نظام جديد للتجارة الإليكترونية في السعودية

The Ministry of trade and investment to determine the structure of the final system e-commerce recently tried the most successful regulations globally, raising the degree of security to the consumer through the possibility of replacement and re-power.

Will be able to the buyer via websites Saudi Arabia to re-power during 7 days in the case did not contain what he asked for, as it will be able to replace the goods also in case of any malfunction. In will determine the time limit of 15 days maximum for the delivery of goods to consumers, and in case you didn’t get during that period, the contract becomes null and void, and on which the corresponding material to the buyer.

Will the Ministry’s special website for owners of websites to document their accounts and determine the hobby of their patients, as it requires the location of the file you put the data to communicate with them in case needed for any event was. Will be working to monitor the sites to neutralize the misleading advertising that violates the truth of peace.

The Ministry had last month received more than 1300 communication against electronic stores in the kingdom, centered most of the complaints about the deceptive ads that lead to problems with consumers due to non-availability of goods with the Declaration, following which the further differences occur due to the absence of car binding to the questionnaire and a carriage return.

Think of the Saudi market for the electronic of the largest markets in the Middle East, which is what makes the Ministry of trade and investment to develop a clear structure and to ensure the safety of the work to serve the citizen.

Source.

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